RATES AND INVOICING

Labor Rates are $120 per hour. Repairs are billed in 1/4 hour increments. Shop minimum is one hour. Deposit is $120 and is non refundable (goes towards first hour of repair.)

Deposit goes towards the first hour of labor and parts. On most repairs, the minimum charge is at least 1-2 hours, unless very quick fix.

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*** IF YOU NEED AN ESTIMATE BEFORE WORK IS COMPLETED, PLEASE LET US KNOW IN ADVANCE OF SHIPPING or DROPPING OFF! ****

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We provide estimates upon request, but due to the complexity of vintage gear, diagnosing issues can take numerous hours. Vintage synthesizers, drum machines, and outboard gear often have thousands of components and potential problems, making troubleshooting a time-consuming process that requires experience and expertise. Our team takes pride in our work and strives for perfection, ensuring that every repair meets the highest standards.***

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With meticulous attention to detail and a deep understanding of the vintage electronics, our expert technicians at Synth Tailor Electronics restore the sonic charm and original character of your beloved gear, ensuring that every instrument is returned to its former glory, with a precision and care that meets the high standards of music professionals and enthusiasts alike.
 

ON SITE REPAIR:  $200 for the first hour, $150 each additional hour. Mileage/Travel will need to be paid for anything past 15 miles outside of Columbus, Ohio. (If repairs are at a recording studio, and is a big job, message me for a discounted rate, anything that takes more than 8 hours)

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WARRANTY DETAILS:

The warranty period for repairs is 90 days from the day the invoice was sent, and covers any defects or issues with the replaced components and work done to the unit. However, if the item is damaged during shipping, you will need to file an insurance claim with the shipping/cargo carrier to cover those costs. If another issue arises that is not related to the initial repair, it may not be covered under the original warranty, and will be addressed on a case-by-case basis. All shipping costs are to be covered by owner/customer, WE DO NOT COVER SHIPPING EXPENSES/RETURN SHIPPING COST!

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WARRANTY ON SOLD ITEMS + SHIPPING DETAILS:

Warranty coverage on sold gear is valid for one year from the date of purchase, excluding shipping damages caused by carriers. To ensure safe and secure shipping, we highly recommend using a flight case or carefully packing items in a protective case, using bubble wrap and other necessary packing materials. If you need guidance on proper wrapping techniques, please contact us for tips before shipping your items. Warranty repair shipping costs will not be covered by Synth Tailor Electronics, you will need to pay for all shipping expenses.

BILLING AND INVOICING: is sent via Email.

Payments accepted: Wire Transfer, Cash, Venmo, Paypal, Venmo, Apple Pay or Credit Card is accepted. If paying by credit card a 3.7% fee will be added to your invoice.
Repairs not picked up and paid within 2 weeks upon completion of repair (unless arrangements are made prior), will be charged a weekly housing fee of $75 per week. We have limited room in our shop, so we like to keep things moving as soon as your items are repaired. Repairs not paid or picked up within 90 days will be sold to cover our repair costs. Please make arrangements before the unit is finished, to avoid these storage fees!